What Information We Collect and Why
When you register, we collect the details you submit — name, contact number, and the account credentials you choose. Every time a deposit or withdrawal moves through JazzCash, Easypaisa or Raast, the transaction reference, amount and wallet identifier are logged against your account for verification and
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dispute purposes. We also collect device data: your browser type, operating system and the IP address used at login. This helps us detect unusual access and keep your account secure. If you reach out via our support channel, the conversation record is stored so we can
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follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors — including JazzCash, Easypaisa and Raast — is limited to what those processors need to complete your transaction. Retention periods follow applicable data-handling obligations; we remove data that
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no longer serves a legitimate purpose. Where local law in Pakistan or another eligible region imposes specific rules on data handling, those rules apply.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.